.support-container {
    display: flex;
    flex-direction: column;
    gap: 1.5rem;
    max-width: 800px;
    width: 100%;
    margin: 0 auto;
    box-sizing: border-box;
}

/* Hero Announcement Banner */
.support-banner {
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    padding: 1.25rem 1.5rem;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.02);
}

.support-banner-content {
    display: flex;
    align-items: center;
    gap: 1.25rem;
}

.support-banner-icon {
    width: 48px;
    height: 48px;
    border-radius: var(--radius-md);
    background: rgba(37, 211, 102, 0.12);
    color: #25D366;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.35rem;
    flex-shrink: 0;
}

.support-banner h3 {
    font-family: var(--font-display);
    font-size: 1.15rem;
    font-weight: 600;
    color: var(--ink);
    margin-bottom: 0.25rem;
}

.support-banner p {
    font-size: 0.875rem;
    color: var(--muted);
    line-height: 1.45;
}

/* TOP FEATURED WHATSAPP CARD */
.support-card-featured {
    width: 100%;
    box-sizing: border-box;
    padding: 1.75rem !important;
}

.support-featured-inner {
    display: grid;
    grid-template-columns: 1fr 240px;
    gap: 1.5rem;
    align-items: center;
}

.support-featured-info {
    display: flex;
    flex-direction: column;
}

.support-featured-actions {
    display: flex;
    flex-direction: column;
    gap: 0.75rem;
    justify-content: center;
}

/* SECONDARY 2-COLUMN GRID FOR FB & EMAIL */
.support-secondary-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 1.25rem;
    width: 100%;
    box-sizing: border-box;
}

.support-secondary-grid > .support-card {
    min-width: 0;
    width: 100%;
    box-sizing: border-box;
}

.support-card {
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    padding: 1.5rem;
    display: flex;
    flex-direction: column;
    position: relative;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.02);
    transition: transform 0.2s var(--ease-out), border-color 0.2s var(--ease-out), box-shadow 0.2s var(--ease-out);
    box-sizing: border-box;
    min-width: 0;
}

.support-card:hover {
    border-color: var(--border-hover, var(--accent));
    box-shadow: 0 6px 20px rgba(0, 0, 0, 0.06);
    transform: translateY(-2px);
}

/* WhatsApp Card Hover */
.support-card-whatsapp:hover {
    border-color: #25D366 !important;
    box-shadow: 0 4px 12px rgba(37, 211, 102, 0.10) !important;
    transform: translateY(-2px);
}

.support-card-whatsapp .copy-support-btn:hover {
    background: rgba(37, 211, 102, 0.08) !important;
    border-color: rgba(37, 211, 102, 0.7) !important;
    color: #25D366 !important;
    box-shadow: 0 2px 6px rgba(37, 211, 102, 0.12) !important;
}

/* Facebook Card Hover & Copy Button Hover */
.support-card-facebook:hover {
    box-shadow: 0 4px 14px rgba(24, 119, 242, 0.12) !important;
    transform: translateY(-2px);
}

.support-card-facebook .copy-support-btn:hover {
    background: rgba(24, 119, 242, 0.08) !important;
    border-color: rgba(24, 119, 242, 0.7) !important;
    color: #1877F2 !important;
    box-shadow: 0 2px 6px rgba(24, 119, 242, 0.12) !important;
}

/* Email Card Hover & Copy Button Hover */
.support-card-email:hover {
    border-color: var(--accent, #2563eb) !important;
    box-shadow: 0 4px 12px var(--accent-soft, rgba(37, 99, 235, 0.10)) !important;
    transform: translateY(-2px);
}

.support-card-email .copy-support-btn:hover {
    background: var(--accent-soft, rgba(37, 99, 235, 0.08)) !important;
    border-color: var(--accent, #2563eb) !important;
    color: var(--accent, #2563eb) !important;
    box-shadow: 0 2px 6px var(--accent-soft, rgba(37, 99, 235, 0.10)) !important;
}

/* Recommended Highlight Card (Facebook Theme) */
.support-card-recommended {
    border: 2px solid #1877F2 !important;
    background: linear-gradient(180deg, rgba(24, 119, 242, 0.04) 0%, var(--surface) 100%) !important;
    box-shadow: 0 3px 12px rgba(24, 119, 242, 0.08) !important;
}

[data-theme="dark"] .support-card-recommended {
    border-color: #1877F2 !important;
    background: linear-gradient(180deg, rgba(24, 119, 242, 0.06) 0%, var(--surface) 100%) !important;
    box-shadow: 0 3px 12px rgba(24, 119, 242, 0.12) !important;
}

.support-card-badge {
    position: absolute;
    top: -12px;
    right: 16px;
    background: #1877F2;
    color: #ffffff;
    font-size: 0.7rem;
    font-weight: 750;
    letter-spacing: 0.06em;
    padding: 3px 10px;
    border-radius: 20px;
    display: inline-flex;
    align-items: center;
    gap: 4px;
    box-shadow: 0 2px 6px rgba(24, 119, 242, 0.20);
    text-transform: uppercase;
}

.support-card-badge i {
    width: 12px;
    height: 12px;
}

.support-card-header {
    display: flex;
    align-items: center;
    gap: 0.85rem;
    margin-bottom: 0.85rem;
    min-width: 0;
    width: 100%;
}

.support-icon-box {
    width: 42px;
    height: 42px;
    border-radius: var(--radius-md);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.2rem;
    flex-shrink: 0;
}

.whatsapp-bg {
    background: rgba(37, 211, 102, 0.15);
    color: #25D366;
}

.facebook-bg {
    background: rgba(24, 119, 242, 0.15);
    color: #1877F2;
}

.mail-bg {
    background: var(--accent-soft, rgba(37, 99, 235, 0.12));
    color: var(--accent, #2563eb);
}

.primary-bg {
    background: var(--accent-soft);
    color: var(--accent);
}

.help-bg {
    background: rgba(245, 158, 11, 0.12);
    color: #f59e0b;
}

.support-card-title {
    font-family: var(--font-display);
    font-size: 1.05rem;
    font-weight: 600;
    color: var(--ink);
    margin-bottom: 0.15rem;
    min-width: 0;
    word-break: break-word;
}

.support-card-sub {
    font-size: 0.78rem;
    color: var(--muted);
    min-width: 0;
    word-break: break-word;
}

.support-number-box {
    background: var(--bg);
    border: 1px solid var(--border);
    border-radius: var(--radius-md);
    padding: 0.6rem 0.85rem;
    display: flex;
    align-items: center;
    gap: 0.6rem;
    margin-bottom: 0.85rem;
    min-height: 42px;
    box-sizing: border-box;
    width: 100%;
    min-width: 0;
    overflow: hidden;
}

.support-country-tag {
    background: var(--surface);
    border: 1px solid var(--border);
    color: var(--ink);
    font-size: 0.68rem;
    font-weight: 700;
    padding: 2px 6px;
    border-radius: 4px;
    letter-spacing: 0.04em;
    flex-shrink: 0;
}

.support-phone-val {
    font-family: var(--font-mono, monospace);
    font-size: 0.88rem;
    font-weight: 600;
    color: var(--ink);
    letter-spacing: 0.02em;
    min-width: 0;
    word-break: break-all;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.support-card-desc {
    font-size: 0.84rem;
    color: var(--muted);
    line-height: 1.45;
    margin-bottom: 1.25rem;
    flex-grow: 1;
    min-width: 0;
    word-break: break-word;
}

.support-card-actions {
    display: flex;
    flex-direction: column;
    gap: 0.6rem;
    margin-top: auto;
}

.full-width-btn {
    width: 100%;
    justify-content: center;
    box-sizing: border-box;
}

/* Button Base Styles for Support Desk */
.btn {
    cursor: pointer !important;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.5rem;
    font-family: inherit;
    font-size: 0.88rem;
    font-weight: 600;
    padding: 0.65rem 1rem;
    border-radius: var(--radius-md);
    border: 1px solid transparent;
    text-decoration: none;
    outline: none;
    transition: background-color 0.2s var(--ease-out), border-color 0.2s var(--ease-out), color 0.2s var(--ease-out), transform 0.15s var(--ease-out), box-shadow 0.2s var(--ease-out);
}

.btn-sm {
    padding: 0.45rem 0.75rem;
    font-size: 0.8rem;
}

.btn-whatsapp {
    background: #25D366 !important;
    color: #ffffff !important;
    border: none !important;
    box-shadow: 0 2px 8px rgba(37, 211, 102, 0.25);
}

.btn-whatsapp:hover {
    background: #1eb957 !important;
    color: #ffffff !important;
    transform: translateY(-2px) !important;
    box-shadow: 0 4px 14px rgba(37, 211, 102, 0.4) !important;
}

.btn-whatsapp:active {
    transform: scale(0.98) !important;
}

.btn-facebook {
    background: #1877F2 !important;
    color: #ffffff !important;
    border: none !important;
    box-shadow: 0 2px 8px rgba(24, 119, 242, 0.25);
}

.btn-facebook:hover {
    background: #1464cc !important;
    color: #ffffff !important;
    transform: translateY(-2px) !important;
    box-shadow: 0 4px 14px rgba(24, 119, 242, 0.4) !important;
}

.btn-facebook:active {
    transform: scale(0.98) !important;
}

.btn-email {
    background: var(--accent) !important;
    color: #ffffff !important;
    border: none !important;
    box-shadow: 0 2px 8px var(--accent-soft);
}

.btn-email:hover {
    background: var(--accent-hover, #2563eb) !important;
    color: #ffffff !important;
    transform: translateY(-2px) !important;
    box-shadow: 0 4px 14px var(--accent-soft) !important;
}

.btn-email:active {
    transform: scale(0.98) !important;
}

.btn-outline, .copy-support-btn {
    background: var(--surface) !important;
    color: var(--ink) !important;
    border: 1px solid var(--border) !important;
}

.btn-outline:hover, .copy-support-btn:hover {
    background: var(--bg) !important;
    border-color: var(--accent) !important;
    color: var(--accent) !important;
    transform: translateY(-1px) !important;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.08) !important;
}

.btn-outline:active, .copy-support-btn:active {
    transform: scale(0.98) !important;
}

/* Support Form Card */
.support-form-card, .support-faq-card {
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    padding: 1.75rem;
    box-shadow: 0 2px 8px rgba(0, 0, 0, 0.02);
}

.support-form {
    display: flex;
    flex-direction: column;
    gap: 1.15rem;
}

.support-form-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
    gap: 1.15rem;
}

.form-group {
    display: flex;
    flex-direction: column;
    gap: 0.4rem;
}

.form-label {
    font-size: 0.84rem;
    font-weight: 600;
    color: var(--ink);
}

.form-label .required {
    color: #ef4444;
}

.form-input, .form-select, .form-textarea {
    background: var(--bg);
    border: 1px solid var(--border);
    border-radius: var(--radius-md);
    padding: 0.65rem 0.85rem;
    font-size: 0.9rem;
    color: var(--ink);
    outline: none;
    transition: border-color 0.2s var(--ease-out), box-shadow 0.2s var(--ease-out);
    font-family: inherit;
    box-sizing: border-box;
    width: 100%;
}

.form-input:focus, .form-select:focus, .form-textarea:focus {
    border-color: var(--accent);
    box-shadow: 0 0 0 3px var(--accent-soft);
}

/* Topic Category Selector Custom Styling */
.category-select-wrapper {
    position: relative;
    display: flex;
    align-items: center;
    width: 100%;
}

.category-select-wrapper .select-leading-icon {
    position: absolute;
    left: 0.9rem;
    width: 18px;
    height: 18px;
    color: var(--accent);
    pointer-events: none;
    transition: transform 0.2s ease, color 0.2s ease;
    z-index: 2;
}

.category-select-wrapper .select-trailing-icon {
    position: absolute;
    right: 0.9rem;
    width: 18px;
    height: 18px;
    color: var(--ink-muted);
    pointer-events: none;
    transition: transform 0.2s ease, color 0.2s ease;
    z-index: 2;
}

.form-select.category-select {
    appearance: none;
    -webkit-appearance: none;
    -moz-appearance: none;
    padding-left: 2.75rem;
    padding-right: 2.75rem;
    padding-top: 0.75rem;
    padding-bottom: 0.75rem;
    background-color: var(--bg);
    border: 1px solid var(--border);
    border-radius: var(--radius-md);
    font-size: 0.92rem;
    font-weight: 500;
    color: var(--ink);
    cursor: pointer;
    transition: all 0.2s var(--ease-out);
    box-shadow: 0 1px 3px rgba(0, 0, 0, 0.02);
}

.form-select.category-select:hover {
    border-color: var(--accent);
    background-color: var(--surface);
}

.category-select-wrapper:focus-within .select-leading-icon,
.category-select-wrapper:focus-within .select-trailing-icon {
    color: var(--accent);
}

.category-select-wrapper:focus-within .select-trailing-icon {
    transform: rotate(180deg);
}

.form-select.category-select:focus {
    border-color: var(--accent);
    box-shadow: 0 0 0 3px var(--accent-soft), 0 2px 8px rgba(0, 0, 0, 0.04);
    background-color: var(--surface);
}

.form-select.category-select option {
    background-color: var(--surface);
    color: var(--ink);
    padding: 10px;
    font-size: 0.92rem;
}

.form-actions {
    display: flex;
    justify-content: flex-end;
    margin-top: 0.5rem;
}

/* Success Ticket Card */
.support-success-box {
    margin-top: 1.25rem;
}

.support-success-box.hidden {
    display: none;
}

.success-ticket-card {
    background: rgba(37, 211, 102, 0.08);
    border: 1px solid rgba(37, 211, 102, 0.3);
    border-radius: var(--radius-md);
    padding: 1.5rem;
    text-align: center;
}

.success-ticket-icon {
    font-size: 2.2rem;
    color: #25D366;
    margin-bottom: 0.5rem;
    display: flex;
    justify-content: center;
}

.success-ticket-card h4 {
    font-family: var(--font-display);
    font-size: 1.15rem;
    font-weight: 600;
    color: var(--ink);
    margin-bottom: 0.35rem;
}

.success-ticket-card p {
    font-size: 0.88rem;
    color: var(--ink-soft);
    margin-bottom: 0.5rem;
}

.ticket-id {
    color: var(--accent);
    font-family: var(--font-mono, monospace);
}

.ticket-meta {
    font-size: 0.82rem;
    color: var(--muted);
    margin-bottom: 0.75rem;
}

.ticket-note {
    font-size: 0.84rem;
    color: var(--muted);
    line-height: 1.45;
}

.success-ticket-actions {
    display: flex;
    gap: 0.75rem;
    justify-content: center;
    flex-wrap: wrap;
    margin-top: 1rem;
}

/* FAQ Accordion */
.faq-list {
    display: flex;
    flex-direction: column;
    gap: 0.75rem;
}

.faq-item {
    border: 1px solid var(--border);
    border-radius: var(--radius-md);
    background: var(--bg);
    overflow: hidden;
    transition: border-color 0.2s var(--ease-out);
}

.faq-question {
    width: 100%;
    padding: 0.9rem 1.15rem;
    display: flex;
    align-items: center;
    justify-content: space-between;
    background: transparent;
    border: none;
    color: var(--ink);
    font-size: 0.92rem;
    font-weight: 600;
    text-align: left;
    cursor: pointer;
    gap: 0.5rem;
}

.faq-icon {
    width: 18px;
    height: 18px;
    transition: transform 0.25s var(--ease-out);
    color: var(--muted);
    flex-shrink: 0;
}

.faq-item.open .faq-icon {
    transform: rotate(180deg);
    color: var(--accent);
}

.faq-answer {
    max-height: 0;
    overflow: hidden;
    transition: max-height 0.3s var(--ease-out), padding 0.3s var(--ease-out);
    padding: 0 1.15rem;
}

.faq-item.open .faq-answer {
    max-height: 200px;
    padding: 0 1.15rem 1rem 1.15rem;
}

.faq-answer p {
    font-size: 0.86rem;
    color: var(--muted);
    line-height: 1.5;
    margin: 0;
}

@media (max-width: 720px) {
    .support-featured-inner {
        grid-template-columns: 1fr;
    }
    .support-secondary-grid {
        grid-template-columns: 1fr;
    }
}

@media (max-width: 640px) {
    .support-banner-content {
        flex-direction: column;
        align-items: flex-start;
    }
    .success-ticket-actions {
        flex-direction: column;
    }
}